Conditions
Here you can find our general terms and conditions for purchasing from MORE MIDWIVES
1. Conclusion of the contract
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. By clicking the button "Order now for a fee" you place a binding order for the goods in the shopping cart. Confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by email or by delivering the goods within two days.
2. Cancellation policy and cancellation form for consumers
"Consumer" within the meaning of this cancellation policy is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.
To exercise your right of withdrawal, you must inform us (MORE MIDWIVES, Jona Krochmalnik, Klettwitzer Str. 1 12681 Berlin, email address: info@more-midwives.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
At
(MORE MIDWIVES, Jona Krochmalnik, Klettwitzer Str. 1, 12681 Berlin, email address: info@more-midwives.com)
I/we (*) hereby revoke the contract concluded by me/us (*) for the
Purchase of the following goods (*)/provision of the following service (*)
______________________________________________________
______________________________________________________
Ordered on (*) ____________ / received on (*) _________________
_______________________________________________________
Name of consumer(s)
_______________________________________________________
Address of the consumer(s)
_______________________________________________________
Signature of the consumer(s) (only if notification is on paper)
_________________________
Date
(*) Delete as appropriate.
Information on returning goods
- The following modalities mentioned in this section are not a prerequisite for the effective exercise of the right of withdrawal.
- Please do not send the goods to us freight collect.
- Please avoid damaging or contaminating the goods.
- If possible, please send the goods back to us in their original packaging and outer packaging with all accessories and all packaging components. If you no longer have the original packaging or the outer packaging, you should use other suitable packaging to ensure adequate protection against transport damage and to avoid any claims for damages due to damage caused by inadequate packaging.
3. Exclusion/expiration of the right of withdrawal
According to Section 312g Paragraph 2 of the German Civil Code (BGB), a right of withdrawal does not exist, among other things, for contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, and it expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
4. Individual return
You are welcome to contact us to arrange an individual return.
5. Delivery
Deliveries are possible throughout Europe. Items are only sold in normal household quantities and only to end users.
6. Warranty
If delivered items have obvious material or manufacturing defects, including transport damage, please report such defects immediately to us or to the employee of the transport service provider who delivers the items. Failure to make this complaint will, however, have no consequences for your legal claims. For all defects in the purchased item that occur during the statutory warranty period, you have the option of having the statutory claims for subsequent performance, for remedy of the defect/new delivery and - if the statutory requirements are met - the further claims for reduction or withdrawal as well as for damages, including compensation for the damage instead of performance and compensation for your wasted expenses.
7. Shipping costs
Delivery is free for orders over EUR 80.00. If the order value is less than EUR 80.00, shipping costs of EUR 4.90 including VAT will be charged per order in Germany.
8. Payment
Payment can generally be made via PayPal, invoice, credit card (Mastercard, VISA, American Express, UnionPay), ShopPay, Apple Pay or Google Pay. There is no possibility of a cash discount. We reserve the right to only offer you certain payment methods for the requested delivery, for example, to protect our credit risk, only those that correspond to the respective creditworthiness.
Payment via PayPal
You pay directly via your PayPal account. After submitting your order, you will be redirected to PayPal and will release the order value there. As soon as our PayPal account has been informed of your authorization, the shipment will take place - depending on the delivery time specified for the item. Your PayPal account will be charged with the actual invoice amount after deduction of any discounts etc. immediately after authorization.
payment with credit card
You pay directly in the ordering process by entering your credit card details. When the goods are dispatched, your credit card will be charged with the actual invoice amount after deduction of any discounts etc. For goods that are specially made to customer specifications or are clearly tailored to personal needs, your credit card will be charged immediately with the actual invoice amount after deduction of any discounts etc.
Payment with Klarna
In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the payment method Klarna PayLater. Payment is made to Klarna. For more information, visit Klarna . Your personal data will be processed by Klarna in accordance with applicable data protection laws and as described in Klarna's privacy policy .
ShopPay
For the payment terms of Shop Pay, please refer to the terms and conditions when checking out with this payment method. These will be displayed to you before logging in or you can access them here: https://shop.app/terms-of-service
Payment with Apple Pay
You pay directly via your Apple account. After submitting your order, you will be redirected to Apple, where you can authorize payment of the order amount. As soon as we have been informed of your authorization, the item will be dispatched - depending on the delivery time specified for the item. Depending on the payment method stored with Apple Pay, this will be charged immediately after authorization or after dispatch with the actual invoice amount after deduction of any discounts etc.
Payment with Google Pay
You pay directly via your Google account. After submitting your order, you will be redirected to Google, where you can authorize payment of the order amount. As soon as we have been informed of your authorization, the item will be dispatched - depending on the delivery time specified for the item. Depending on the payment method stored with Google Pay, this will be charged immediately after authorization or after dispatch with the actual invoice amount after deduction of any discounts etc.
9. Prices
Our prices are in Euro and include VAT.
10. Retention of title
The goods remain our property until full payment has been made.
11. Alternative dispute resolution
We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Contract language/storage of the order text
The contract is concluded in German. The order text is not stored by us and can no longer be accessed after the order process has been completed. However, you can print out your order data immediately after submitting the order.