Refund policy
Cancellation policy and cancellation form for consumers
"Consumer" within the meaning of this cancellation policy is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity.
Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (MORE MIDWIVES, Jona Krochmalnik, Klettwitzer Str. 1 12681 Berlin, email address: info@more-midwives.com) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post or an email). You can use the attached sample cancellation form for this purpose, although this is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification of exercising the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
To
(MORE MIDWIVES, Jona Krochmalnik, Klettwitzer Str. 1, 12681 Berlin, email address: info@more-midwives.com)
I/we (*) hereby cancel the contract concluded by me/us (*) for the
purchase of the following goods (*)/the provision of the following service (*)
______________________________________________________
______________________________________________________
Ordered on (*) ____________ / received on (*) _________________
_______________________________________________________
Name of the consumer(s)
_______________________________________________________
Address of the consumer(s)
_______________________________________________________
Signature of the consumer(s) (only if notification is made on paper)
_________________________
Date
(*) Delete as appropriate.
Notes on returning goods
The following modalities mentioned in this section are not a prerequisite for the effective exercise of the right of withdrawal.
Please do not send the goods to us freight collect.
Please avoid damaging or contaminating the goods.
If possible, please send the goods back to us in their original packaging and outer packaging with all accessories and all packaging components. If the original packaging or outer packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage resulting from inadequate packaging.
3. Exclusion/expiration of the right of withdrawal
According to Section 312g Paragraph 2 of the German Civil Code (BGB), there is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, and it expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
"Consumer" within the meaning of this cancellation policy is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity.
Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (MORE MIDWIVES, Jona Krochmalnik, Klettwitzer Str. 1 12681 Berlin, email address: info@more-midwives.com) of your decision to cancel this contract by means of a clear declaration (e.g. a letter sent by post or an email). You can use the attached sample cancellation form for this purpose, although this is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification of exercising the right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
To
(MORE MIDWIVES, Jona Krochmalnik, Klettwitzer Str. 1, 12681 Berlin, email address: info@more-midwives.com)
I/we (*) hereby cancel the contract concluded by me/us (*) for the
purchase of the following goods (*)/the provision of the following service (*)
______________________________________________________
______________________________________________________
Ordered on (*) ____________ / received on (*) _________________
_______________________________________________________
Name of the consumer(s)
_______________________________________________________
Address of the consumer(s)
_______________________________________________________
Signature of the consumer(s) (only if notification is made on paper)
_________________________
Date
(*) Delete as appropriate.
Notes on returning goods
The following modalities mentioned in this section are not a prerequisite for the effective exercise of the right of withdrawal.
Please do not send the goods to us freight collect.
Please avoid damaging or contaminating the goods.
If possible, please send the goods back to us in their original packaging and outer packaging with all accessories and all packaging components. If the original packaging or outer packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage resulting from inadequate packaging.
3. Exclusion/expiration of the right of withdrawal
According to Section 312g Paragraph 2 of the German Civil Code (BGB), there is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, and it expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
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